T (216) 749-7687 | E info@westendroverandjag.com Follow us on facebook twitter 3708 Walter Avenue, Parma, OH 44134  

What people are saying about Westend Rover & Jaguar

24 comments

First time customer referred by a friend. I couldn't be more pleased starting with the phone call to set up the appointment (got an appointment the very same day by Susie who was very friendly and helpful) and Isaias' improvising and fixing a dislocated front parking light and performing a safety check on the brakes, among others.
Westend is customer focused, detail oriented and they explain/show you everything that they are doing. I highly recommend them.

My wife and I have matching Range Rovers. We had been driving an hour and a half away for car repairs. Then we heard about Westend Roverjag in Parma. We were a little apprehensive about going at first, but once we got there, we were greeted with compassion, friendliness, honesty and integrity. This place goes far and beyond to meet all your needs and give you a comfort to be involved with a reputable company ,don't miss your blessing. By far they are very affordable.

Treated us like they'd known us for years. We thought we were getting a discount, but that was their price. Our drive is normally a hour and a half away for car repair. but we'll worth the drive, Thank you for the compassion, honesty and integrity you've shown us. You are very much appreciated. These are my Mechanics and I'm proud of IT! Unbelievable. Check them out for yourself. Get ready to be Amazed!!!

Thanks for your generosity. Thanks for everything. This is our choice for all of our work on our RRs. I dare you to check them out! GET READY TO BE AMAZED! Look no further. You have just found your mechanic.

After having 2 separate mechanics tell me I needed a new engine, I was advised by a friend to let Isaias have a look at it. As it turned out, he was able to fix it for a $65 part. My Range has been running perfectly ever since. I will be a customer for life.

I don't think there are enough positive adjectives to describe my experience. Professional, friendly, fast, EXPERT service. I will continue to drive from Erie, Pa. to have these guys work on my vehicle. I highly recommend!!! Every aspect of the experience was positive, from my initial phone call and speaking with Susie, to the great service & friendly owner. Communication was great during the process too! Thanks Westend Rover & Jag! I'll never visit the dealer again for service.

This is truly the BEST vehicle service experience I have ever had ! I love my Range Rover Sport and, though it is quite a distance from my home, I will be a loyal Westend customer ! After all, "Sport" deserves the very best ! Thank you Westend !!!

West End Rover is one of those unique repair shops that offers high quality, intelligent service combined with honesty, integrity and reasonable prices. All the staff is very personable and friendly, as well.

I highly recommend West End to any Rover or Jag owner. THANKS, DEAN!!

My wifes land rover disco 2 needed front and back brakes, so i thought i would tackle the problem myself..... Boy i was wrong!! i did all of the work just fine but did not know with a land rover you need to computer bleed the brakes. I called up west end rover and jag and 2 hours later my wies car was fixed and fixed the way it should be. and they charged 800$ less than the local land rover dealer quoted me. The mechanic aaron is vey honest and knows what he is doing. I hope it doesnt brake soon but when it does i know where i am taking it to get fixed..... thanks for the good and honest work, Joe

OMG!!! This place is great!! So glad I found this place. The staff is super nice and the mechanics are all master mechanics for land rover. I had an error message on my 05 range rover hse, and they went OVER and beyond my expectations to help me. They treated me so well and fixed the problem
!! No one else will ever touch my range rover!! If you have a land rover or jag this is the place!!!!

DO NOT GO TO THE DEALER!!! Isaias and his staff take care of our Range Rover HSE they are the only ones that my wife will let touch the truck. They explain every repair and also make sure that they give me updates on things that possible could be a problem down the road! Christy and Susie are great from the moment you walk in the door, you feel like they wanna take care of you!! Thanks West End

Once in a while you find a company that offers you excellent customer service, craftmanship and value . WestEnd Rover & Jag is such a company , Isaias & Christy and the rest of their staff made my wife and me feel like we were family the minute we contacted them about our Rover . Isaias explained what needed repaired and then went over and beyond me expectations to repair my termally ill Rover. I was once a Rover orphan travleleing and looking for a place to repair my Truck . Now we have a family. Thank you Isaias & Christy and crew

Had a loose headlamp and was in the area so I called Westend Rover and Jag and asked how long they were in til. Unfortunately, they were almost on their way out for the evening but said to stop anyways so they could have a look! Fixed it in 5 minutes! Had dealt with them before so already knew how professional and friendly they were. I was a faithful customer of the local Land Rover dealer whihc I hated but had no choice but now I've found Westend!!!!!

There is only one word to describe Westend and that is "EXCEPTIONAL". I have never been so impressed as with their customer service, quality of workmanship, honesty and price. Why would you ever take your Jag (or Rover) to any dealership when you have discovered this fine establishment....you would not. Honestly if you have not tried Westend you are short changing yourself. Thanks Westend.

Thank you for the great service. Customer Service, hoensty and integrity are keys in all successful companies. You exemplify all three. Dean, you're the best. You have my business.

I am so glad I found Westend! I was constantly bringing my Volvo to the dealership and still having problems while paying premium. Ryan worked on my car and it has never driven better! Great group of people who you can trust!

Awesome people to deal with and an excellent mechanic. Had a quote from the dealer that was more than 2x more than what Westend charged. I was going to get rid of my LR3 but now that I found an honest and reputable mechanic no worries here :)....Thank You! Thank You!

Westend treats you like you are family!! Their prices are beyond belief.. Quality work and the cost is so much cheaper than any dealership around the tri state area.. We took our Jag and Landrover there and wouldn't go anywhere else.. You have to try them once to see for yourself.. They are two of the most knowledgeable people we have ever met when it comes to these cars.. Give them a try!!

My LR3 and I are treated much better at Westend than any of the dealerships. In addition to very fair prices and skilled maintenance, the customer service and attention to detail are second to none. Isaias & Christy go above and beyond to find solutions and exceed expectations. The detailing made my Rover look better than when I bought it. I feel lucky to have found Westend... give them a try and I assure you that you'll feel the same!

Isaias saved me at least 40% off what the dealer wanted. He even saved me on future problems that I am sure the dealer was saving for a surprise. Isaias and his wife were so kind and helpful that I can not praise them enough. OK> The man who detailed my car made it look better than the day I bought it. I am not exagerating.

I am not even sure where to begin... I own a 2003 Disco 2 and she is my baby. She began bleeding oil from everywhere and I thought I may have to put her down. Then steps in the team at West End Rover and Jag!!! Everyone at the shop was friendly, helpful, and informative through every step of my experience. As any Land Rover owner knows, these vehicles can be expensive to maintain and temperamental when they want to be. My work was done in less time than I even imagined, delivered to me a day early, and for a fraction of the price that any dealership would have charged! I know that I have found my repair/parts partner for the life of my Rover thanks to the team at West End.

Westend Rover exemplifies true customer service and quality work. I recently purchased a Land Rover Discovery that other mechanics told me to junk and sell to them of course. I was literally in tears and ready to junk it when I found Westend and after their assessment I was reassured that my vehicle was a rare find. I am proud to say that I am safely driving my truck with no worries!!! WestEnd Rover has forever changed my life. I am extremely grateful that I found them.

My experience at Westend Rover and Jag was awesome. The customer service was excellent. The mechanic inspected the work that needed to be done on my Jaguar and then he brought me out to show me exactly what needed to be corrected. The cost of labor was much less than the dealership. The service was prompt and I was very satisfied

Westend is better than the dealership! Their prices are affordable and the service is great! They warranty their work and provide discounts for referrals! Westend treats you like you're part of the family and they try their best to work with each customer's specific situation. Now that I have Westend to take my Land Rover Discovery to, I will never go back to the dealership again.

Add new comment

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.